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The advertising man studies the consumer. He tries to
place himself in the position of the buyer. His success largely depends on doing that to
the exclusion of everything else.
This book will contain no more important chapter than this one on salesmanship. The
reason for most of the non-successes in advertising is trying to sell people what they do
not want. But next to that comes lack of true salesmanship.
Ads are planned and written with some utterly wrong conception. They are written to
please the seller. The interest of the buyer are forgotten. One can never sell goods
profitable, in person or in print, when that attitude exists.
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